Supply and Demand Chain website has an article from May
about how VAI’s S2K software has helped J. Polep streamline food distribution
and manufacturing operations and increase efficiency and profitability.
Streamline operations to reduce cost and increase
profitability is why organizations are willing to undergo a transformation in
the first place. How each provider does
that varies and some Enterprise Resource Planning (ERP) systems handle the Food
industry needs better than others.
“As a top supplier
of a host of products ranging from food and beverages, wine and spirits,
tobacco, candy and automotive products, J. Polep needed an advanced solution to successfully meet its business
objectives,” said Joe Scioscia, Vice President of Sales, VAI.
“S2K for Food provides a technology solution
that's specifically designed to meet their industry requirements for food
distribution and manufacturing and provides the flexibility and enhanced
capabilities to meet their future needs.”
Here is an example of a good fit. J Polep has growth plans, knows its current processing
is inadequate and makes a decision to invest in a system that meets their current
needs and provides a flexible growth path for the future. Both the organization and software have the
mutual need and commitment for growth and investment.
“J. Polep was looking for a strong and experienced
enterprise software partner to help support the unique requirements of the food
manufacturing and distribution industries.“
Any organization looks for a strong partner. What is challenging is finding a partner that
has a mutually vested interest in your success.
A partner that is known for great customer support. A partner that is and will remain independent
and therefore focuses on their customers.
A partner that invests in their product.
“We selected VAI because of their reputation
for outstanding customer support, aggressive product development and experience
in the food manufacturing and distribution industries,” said Lori
Polep, Vice President and Chief Information Officer, J. Polep Distribution
Services.
“VAI S2K will give
us a complete ERP package and strong support team, which is critical to ensuring
our company's ongoing success.”
Great customer support is what your customers expect and
it is what you should expect from your EPR solution provider. A complete package is why you select an ERP
solution. Often companies have good
systems, but grow and their systems do not grow with them. Their old systems become a patchwork of
separate systems tied together with increased overhead.
A “Solution Provider” is an organization that values its
customers and invests in itself so that it can provide the best possible
customer service. Your organization and
your ERP provider need to have this same goal.
No upgrade is worth doing, unless better customer service and support
are at the foundation of those changes.
Dolvin Consulting
has a vested interest in your success. Contact us today to see
how we are different. We are not here to
sell you something you do not need. We
are here to help you navigate the constant flux in technology and find solutions to your
challenges.
No comments:
Post a Comment